Rokel Commercial Bank Celebrates Customer Service Week 2026 With ‘The Extra Mile’ Commitment
Aaron Parker Rokel Commercial Bank is joining customers and staff around the country in celebrating Customer Service Week 2026 under the theme “The Extra Mile,” with Managing Director Ekundayo Walton Gilpin reaffirming the bank’s commitment to delivering exceptional customer service.
In a message to customers, Gilpin expressed appreciation for their continued trust and partnership, describing customers as the “true heartbeat” of Rokel Commercial Bank and acknowledging their role in the bank’s achievements.
He said the bank’s Customer Service Week activities have brought together staff across its branches through a range of creative dress codes designed to showcase teamwork, unity and a positive workplace spirit.
According to Gilpin, the celebrations go beyond entertainment, as they reflect the bank’s broader commitment to improving the quality of service delivered to customers.
He emphasised that going the extra mile is not merely a theme for the week but a daily commitment by the bank to provide exceptional and empathetic service.
Gilpin also thanked customers for choosing Rokel Commercial Bank as their banking partner and for continuously challenging the institution to improve its services.
He assured customers that the bank remains committed to innovation, listening to their needs and working to exceed their expectations.
The Managing Director concluded by reaffirming the bank’s commitment to moving forward with its customers, saying: “Here is to going further together!”
