The US Embassy in Freetown has made a significant announcement regarding changes to its visa appointment scheduling system. Effective August 16, applicants will no longer use the current UStraveldocs platform to schedule their visa appointments. Instead, a new platform will be implemented to streamline the process and enhance user experience.

In preparation for this transition, the Embassy has outlined several critical steps for applicants to ensure a smooth transfer of their appointment and payment information to the new system. The Embassy urges all applicants to take these steps promptly to avoid any disruptions in their visa application process.

Firstly, applicants are advised to verify that all data entered in their profiles is complete and accurate. Any necessary corrections should be made immediately to prevent any issues when transferring information to the new system.

Secondly, for those who have already paid their visa fees but have not yet linked the payment to their profiles, it is crucial to log in and associate the payment by entering the payment receipt number at step 8 of the scheduling process. This step is essential to ensure that payment information is accurately transferred to the new platform.

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Additionally, group coordinators and families who have added dependent visa applicants to primary applicant profiles must ensure that each dependent/applicant has a unique email address. This might necessitate changing the current email addresses listed for them. The Embassy emphasizes the importance of this step to avoid any complications with the new scheduling system.

For assistance with updating profile information or any other queries related to the transition, applicants are encouraged to contact the Embassy’s call center.

The Embassy’s move to a new visa appointment scheduling platform aims to improve efficiency and provide a better service experience for all applicants. The transition is part of the Embassy’s ongoing efforts to modernize and enhance the visa application process for Sierra Leonean citizens and other residents.

For further updates and detailed instructions, applicants are advised to regularly check the US Embassy Freetown’s official website and social media channels.