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The Electricity Distribution and Supply Authority (EDSA) has launched a new monitoring system to detect customers who fail to recharge their prepaid meters, the authority told Parliament’s Public Accounts Committee (PAC) during a hearing on the 2023 Auditor General’s Report.
The disclosure followed questions from PAC members regarding persistent revenue losses and electricity theft. Hon. Aaron Aruna Koroma asked EDSA officials whether the authority had mechanisms to track customers suspected of avoiding payment while continuing to use power.
An EDSA representative explained that the new database system monitors monthly recharge patterns across all meters. Customers who have not recharged for up to three months are flagged, with their information forwarded to EDSA’s Revenue Protection Unit for follow-up.
“Our revenue protection unit goes out daily with a list of defaulting customers. The system monitors consumption patterns and alerts us when someone has not recharged for months,” the official said.
He added that the platform also tracks the activities of enforcement teams to ensure accountability. “The teams recover bills strictly based on the meter’s transaction history. This prevents compromise by staff,” he noted.
Despite the presentation, PAC’s deputy chairman adjourned the hearing, citing the absence of auditors needed to validate EDSA’s claims. A new session will be scheduled through the PAC secretariat.
The system represents part of EDSA’s wider strategy to reduce electricity theft and revenue losses by using technology to improve transparency and protect public funds.
How is EDSA track those who connect directly from their poles without any meter and these connections are most times done by EDSA staff who collect monthly payments from these users?
Please identify house 🏠 and the EDSA workers, … let us combat and fight electricity thief’s
You are correct my brother
How about those that connect and bypass the meter but actually pay small amount for their meters not to be tracked of not paying but actually consuming high energy? Is there a system also to tract those individuals that are involved in this type of scheme? EDSA has to do more and not just relied on payment system as it was stated in your report.