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In a bid to strengthen administrative justice and build cordial working relationships, the Ombudsman Tejan Ahmed Israel Jah Esq has engaged the Director General of the Sierra Leone Ports and Harbor Authority, Yankuba A. Bio and his Management Team at their Offices at Queen Elizabeth ll Quay.
The Ombudsman briefed the Director General and Team on the mandate and functions of his Office. He stated that the visit is in two folds, one of which is to explain the mandate and functions of his Office and the another is to build a cordial working relationship with SLPHA.
He noted that the Ombudsman’s Office receives and investigates complaints from members of the public as well as staff who have suffered injustice as a result of maladministration through the actions or omissions of SLPHA. He notes that maladministration includes hardship, detriment or grievance occasioned by any inequitable treatment whether legally or otherwise.
The Ombudsman stated that his office uses the Alternative Dispute Resolution Mechanisms when handling complaints. He noted that for far too long, people have been suffering in silence and that his office ensures that administrative accountability is achieved within public institutions.
Thanking the Ombudsman and Team, the Director General SLPHA, Yankuba Bio, stated that since he assumed office, he has developed a good working relationship with the Office of the Ombudsman. He stated that the work of the Ombudsman serves as a guide in their administrative decisions and that they ensure that their decisions are based on the SLPHA Staff Handbook.
He further thanked the Ombudsman and Team and pledged his Institution’s continued working relationship with the Ombudsman’s Office.
