Orange Denies Freezing Super Advertis Accounts

Orange Mobile Finance has refuted claims made by Super Advertis regarding a frozen Super Advertis accounts on their platform.

In a recent press release, Orange clarified that they do not have any official association or contractual ties with Super Advertis. They explicitly stated that there is no involvement with frozen accounts linked to the company on its Orange Money platform.

The telecom giant emphasized that Super Advertis engaged in unauthorized use of their platform, asserting that their agents, dealers, and partners are bound by specific contractual limitations. Any breach of these restrictions necessitates regulatory actions to mitigate risks, primarily focused on safeguarding customer interests.

Orange urged customers who conducted transactions through Super Advertis to contact the respective agent for potential refunds. In instances where agents encounter difficulties, procedures have been established through Orange Mobile Finance’s Back-office for resolution.

Expressing concern over incitement on social media allegedly by Super Advertis, Orange sternly cautioned against encouraging such behavior. The company underscored its commitment to legal adherence and protecting assets, urging Super Advertis to refrain from incendiary remarks.

Orange reaffirmed its willingness to partner with legally registered entities in Sierra Leone, asserting its commitment to operating with the highest ethical standards and in compliance with all laws and regulations.

The Press Release aims to reiterate Orange Mobile Finance’s integrity and its dedication to upholding legal and ethical standards while addressing the recent allegations made by Super Advertis.

Comment(s)

Disclaimer: Comments expressed here do not reflect the opinions of Sierraloaded or any employee thereof.

| 2024-01-04 09:30:21

Let what am hearing about fraud of super advert not be true because if it is orange and the government should be the one to find them because we can't even compromise with them let it be true that they went for the three days they demand to be offline in other to arrange their system we will give you five days of patience after the five days even if you don't want to operate again give us our money that you people promise for the recharge because I understood that all those money that we recharged to you are with you in this country government don't let your people to be scam from today I want you to arest all the office workers of super advert and even some kay people in orange office while they will they be organizing their platform
| 2024-01-03 20:39:48

This is what happens always in Sierra Leone. Orange please return our money we don't need your help by protecting our money from being scammed. Wo na da treat we pas this self
| 2024-01-03 17:06:29

The big Truth is that the owner of super Advertise is the manager of orange telecommunication, for the past two months before December super Advertise was operating well with orange telecommunication why suddenly the changes, the manager of orange telecommunication know about super Advertise and I am sure he is the real manager for super Advertise because everything was going smoothly for everyone not until he remove that press release them things started going the rong ways. The manager of orange telecommunication know about and they are the creator of super Advertise. They have all the money that was deposited in there orange super Advertise scammer app, mr manager orange telecommunication you need to refond all the money you stolen from sierra leonean, by using orange super Advertise as means of scamming we the sierra leonean. So please stop the pretends!
| 2024-01-03 14:06:07

Where did Super Advertise got all their orange money agent numbers? The problem is Orange is the backbone of the suffering of Sierra Leoneans in of increasing tariffs in Sierra Leone, if Super Advertise had scammed us all they should have blocked the application from working but all tasks are going on perfectly, Orange needs to be driven out of Sierra Leone they are not help us at all.
| 2024-01-03 13:23:20

Please Orange.sl, in simple terms can you please explain to us how it was possible for SA to use your API documentation which they integrated into their platform as their payment method without your consent. That would really help to cool the blame game that's going on. Thanks for your corporation
| 2024-01-03 13:09:53

Please we are pleasing to orange so that they can help us to will drow our money some of us is our school fees please orange money company.
| 2024-01-03 12:46:47

Orange SL una nor aware of Raknten way dem bak dae use una Payment system for deposits n withdraw
| 2024-01-03 12:02:32

Orange don't play with people's money or you will face catastrophic consequences you have our money we have you sites in our disposal it is going to be teeth for teeth, eye for an eye, do me are do you man no go vex The rubbish you are talking has nothing to do with Sierra leoneans I advise you to do something fast or you have yourself to blame we give you seven days (7) lonta
| 2024-01-03 11:25:26

This is not an excuse, Orange SL is responsible for all this, if you don't have contractual agreement with Super Advertise why did you allowed them to be done monetary transactions with your customers.? If you have your customers interest, you should have given deadline to your customers to retrieve all their monies in a possible time, you cannot just wake up one morning and freeze their account with you know your customers monies are in their account. If others can agree with me all those that are affected, we should freeze our account and stop using Orange SL sim. we have Africell SL and Qcell SL networks. Government wakes up and investigate about this, if not your people are perishing. Orange SL have something to say. the last press release from Orange for retrieving it not working, let the come up with better means for people to get their monies back. Please!!!
Hilton Gogra | 2024-01-03 10:57:44

How it's initially comes into being the Super advert started trading under your company's name?? Where were you Mr. Operator ? So you want to tell Sierra Leoneans that the super advert guys balance your operating system or infringed into your system to do business? Orange!! Mind you, are you talking to people who are even educated than the latter! Try to pay refund people's money.
| 2024-01-03 10:48:26

Orange is a scam...if our government care about it citizens definitely they will refund...
| 2024-01-03 10:44:16

The orange mobile operator has publicly denied any association with super advert trending, but how exactly it's happens the transaction even begun between the people Orange Money Account inter- crossed into the sole called Super Advertise's Account people's Account too without any initial agreement between the two Agencies?
| 2024-01-03 10:42:27

Another one is on the way coming back Called Rakuten financial e.t.c.how about that Orange?🙄
| 2024-01-03 10:38:18

It is arrangement between the company and Orange. This guys started operating since October using Orange money platform. No press release came out but very close to the closure of the company. Then what will you say about the money that did not reflect ? Again super advertise registered with NRA. I am kindly asking the Government of Sierra Leone to look into such a fraudulent act by Super Advertise, Orange and NRA if possible the bank of any Advertise account.
| 2024-01-03 10:35:43

The is a transaction made to one of Orange's Agent This is his number 079 039 622
| 2024-01-03 10:25:48

The Government of Sierra Leone should question Orange. SL They're responsible for peoples money. Most people enter into this system because of them and later, they made the announcement, and less than a week this thing happened Orange should be question as they are responsible to refund people's money
| 2024-01-03 10:22:19

Be it Super Advertis or what so ever you call it Orange Mobile 📱 Money is aware about the Scam. They are just unsavoury statement.
| 2024-01-03 10:21:27

Orange is behind all this. They are jealous because they are suprise when seen the super advertise transaction is going faster than the normal orange money transaction. but one thing they are failing to know is that in Sierra Leone there is no per time Job for us especially we the student. This is a serious concern, Orange don't know how some of us raise our money to invest. They know that it's a scam for all this while, why they didn't stop them from the beginning but allow us to recharge our money and didn't block the deposit. they only block the withdrawal so when we put our money, there's no way to refund it. I even try to refund my money they say error!! error!! But when sending there's no error. we need help, Orange isn't helping they are just making things difficult for us. If it's a scam why the Super advertise app is still working it should be blocked by know. The task is still working but no withdrawal. The easiest way for some of us to get our money is through Orange SL. We don't need to go to the bank for withdrawal or deposit money
| 2024-01-03 10:20:17

Orange are in connection with super advertis honestly. Just imagine the day Orange published their disclaimer, since that day people have been trying to do some withdrawals but nothing was reflecting into their accounts. So in this case orange are ones that scammed the people of Sierra Leone. If they claimed not frozen any accounts, well let them allow the withdrawal process to go on so that people can get access back to their funds.
| 2024-01-03 09:58:02

The Orange company is truly responsible for this reckless act. Why did they freeze the Super Adverti agent users? They caused it, and now they're presenting a different narrative to the media. I am a computer science student named Njalite, well-versed in ethics, logic, and professionalism. The Orange company's conduct lacked professionalism; they behaved immaturely. They seem envious of Super Adverti, resorting to freezing all Super Adverti agent users to undermine their standing. However, the government and other nations will become aware of your reckless tactics.
| 2024-01-03 09:50:25

Na we government self nr serious to be honest,how on earth company lek this dae cam open na we country with out properly investigate them
| 2024-01-03 09:47:23

Orange and Super Advertis na suprême court case this 😃. Why did Orange money allow these guys to use their platform since September 2023 without stopping them immediately? We are seeing on social media NRA, City Council and business registration certificates, how easy is it for fraud stars (if they are) to easily have all these documents? Oooh Salone Ar dae sorry for d one dem way fall victim again after my coin saga.🏃‍♂️🏃‍♂️
| 2024-01-03 09:47:02

This is conspiracy. Trust me orange u are responsible for our money. After u have succeeded in frauding the people, u went on air to make a disclaimed. Why didn't u tell the public to witdraw there money b4 u closed the company.
| 2024-01-03 09:41:35

For many months orange knew that super advertis has been using their platform. Why Aficell was not involved in this. Orange you guys are too big for this childish act. You claim you were not aware but you were patiently taking your time cutting commission in form of charges. God dey see oo
| 2024-01-03 09:37:26

Pls orange company help us to solved this problem
| 2024-01-03 09:34:31

Both orange and the Government are responsible for allowing scamers to destroy their nation(They allowed Qnet,my coin and superadvertis)Now they are thinking of another way to scam use Only God will save us.
| 2024-01-03 09:34:00

This is well planned between orange and super advertise, when has this been going on without your concept? Why did you leave your system porous to hackers? Why didn't you put your system under control initially? Why do you register people ask for their address so if this fake company use your sim or platform they must have went through you; so as for me this is a play game.
| 2024-01-03 09:30:28

Both orange and the Government are responsible for allowing scamers to destroy their people
| 2024-01-03 09:22:49

Orange know everything that's happening in super Advertise company
| 2024-01-03 09:22:02

This the moment Sierra Leoneans will give credit to Orange if money deposited in Super Advertis is refunded to it owners. Please we need help.
Sallieu Ngegba | 2024-01-03 09:17:04

Well super advert if u know u are for real do the necessary process, register legally partner with Orange Sl and less the fear of people that join the super advert and want to in it. So they can deposit and withdraw from it
| 2024-01-03 09:13:04

To be frank here, Orange company has something to due with this.... because how could someone take over 100+agent code without the concent of them 😔😔OOOO SALONE
| 2024-01-03 09:02:19

Thank you orange finance company
| 2024-01-03 08:55:16

We hope the refund is possible as you mentioned in press release because if not man people might have been pegged back
Mr Emzes | 2024-01-03 08:46:12

Good 👍
| 2024-01-03 08:42:00

Bo wunna lef wi na wuna all dae dae for tif pupil dem money wuna fel say wi nr knw ba twwwww
| 2024-01-03 08:41:26

Orange has taken the fight to the people
| 2024-01-03 08:37:03

Even the orange money transaction is no longer safe,
| 2024-01-03 08:36:00

If that be the case sir please open your orange money account to Super Advartes after receiving our money then you close your account back but if you close the account without our concept it really going to be a big losses to the nation as large because some of us have already invest big and large amount of money in super advertis please please help by opening your account back as you do may God bless you thank you
| 2024-01-03 08:35:11

How can someone use you company without your permission. Orange you are not reliable
| 2024-01-03 08:34:31

It a lie super advertise has been using orange service without their concept for more than 6 month now I don't believe it. Orange should refund people 's more at least the one they deposited for neglecting the process and allowing their service to be used as a way.
georgemohamed39 | 2024-01-03 08:27:28

So super advert dey play
| 2024-01-03 08:26:50

Orange know everything that happen to super Advertise
| 2024-01-03 08:26:22

Boo una wait na una all dae dae how long dem this tin d happen una nor never warn una costumer dem pass way water don pass gari..
| 2024-01-03 08:25:56

Orange is part of this scam, because from November the never come and tell the public that they are not part of super advertis..... when the have got what the want the are now telling stories Orange is part of the scam, God will not forgive them
| 2024-01-03 08:25:09

What is ought to be done with this current situation? And honestly speaking a lot of students deposited their tuition fees, how are they going get their money back?
| 2024-01-03 08:24:54

Qnet is the best company in the world
| 2024-01-03 08:23:59

Qnet is like changing company in the world