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Sierra Leone’s largest commercial bank, Sierra Leone Commercial Bank (SLCB), has warned its customers and the general public about recent reports of ongoing scams.
According to the Bank, scammers have been impersonating its representatives through phone calls, emails, text messages, and social media platforms to deceive and defraud unsuspecting individuals of their hard-earned money
The Bank said the criminals are adept at creating convincing and deceptive communications, often promising financial opportunities, loan approvals, or prizes in exchange for personal or financial information.
The Bank therefore emphasized the following key points to help customers and the public protect themselves from falling victim to scams:
“Be Skeptical: Always be cautious when receiving unsolicited communication claiming to be from SLCB. If something sounds too good to be true, it probably is.
Verify the Source: If you receive a call, email, or message from someone claiming to represent SLCB, independently verify their identity by contacting the bank directly through official channels. Do not use the contact information provided by the potential scammer.
Protect Your Personal Information: Never share sensitive personal or financial information, such as your account number, PIN, or passwords, with anyone over the phone or online, unless you are certain of the recipient’s authenticity.
Report Suspicious Activity: If you encounter any suspicious activity or believe you have been targeted by a scam using SLCB’s name, please report it to your local law enforcement authorities and notify the bank immediately. Your prompt reporting can help us take appropriate action against these fraudsters.”
The Bank noted its commitment to the safety and security of its customers and the general public, adding that they are actively working with law enforcement agencies to investigate and combat these fraudulent activities.
It further noted that it will never engage in unsolicited communications asking for personal or financial information, and do not endorse or participate in any fraudulent schemes.
It urged all customers and the public to stay vigilant and follow the precautions outlined above. “By working together, we can protect our community from falling victim to scams and maintain the integrity of Sierra Leone Commercial Bank.”
If you want to know more information or to report a suspected scam, you can contact their Customer Service Department at +232-79-211-121/ +232-88-225-225 or Corporate Secretariat at +232-78-645774/+232-79-950-132
