Government of Sierra Leone, in collaboration with the country’s leading Mobile Network Operators (MNOs) – Africell, Orange and Qcell has successfully navigated negotiations on mobile tariff adjustments, marking a significant win-win outcome for all stakeholders involved.

The mutual agreement has been hailed as a pivotal milestone, taking into account the current economic challenges facing the nation.

Recognizing the pressing concerns surrounding escalating inflation rates, increased costs of essential utilities such as gas and electricity, and their potential impact on citizens, the government managed to secure a delayed percentage increase in voice and data tariffs. This strategic move aims to alleviate the financial strain on the populace during these challenging times.

One of the pivotal highlights of the negotiations was the government’s insistence on prioritizing quality improvements in mobile services before the implementation of any tariff adjustments. Both Africell and Orange, commanding a massive 97% market coverage, have pledged to introduce cutting-edge technology, setting the stage for enhanced data services, a move set to redefine the user experience significantly.

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Moreover, the government has successfully secured commitments from the mobile companies for the reinstatement of free calls and bonuses in conjunction with tariff adjustments. This move is anticipated to offer added value and benefits to users, ensuring that the adjustments are not solely financially burdensome.

Addressing the apprehensions surrounding potential job cuts, the government ensured job security by obtaining commitments from the mobile companies to prevent any mass layoffs, contributing to stability within the job market.

Despite initial proposals for tariff hikes surpassing the 100% mark, the government’s intervention has led to a cap below this threshold, ensuring that any increases will remain within an affordable range for the populace.

In recognition of the growing reliance on data for communication, the negotiations resulted in a data cost increase that is only half the adjustment of voice costs, particularly alleviating the burden on younger users who heavily rely on data services.

Additionally, the agreement has instigated a pledge from mobile companies for increased corporate social responsibility, with a focus on community initiatives and support for the “Big 5” agenda, thereby enhancing their contribution to societal welfare.

This accord underscores the government’s unwavering commitment to addressing citizens’ concerns, championing their needs, and orchestrating a negotiation that benefits all stakeholders involved. The concessions made stand as a testament to the government’s dedication to safeguarding the interests and well-being of the populace.