The Electricity Distribution and Supply Authority (EDSA) is facing allegations of a deeply entrenched “pay-to-connect” system at its Waterloo branch, according to a report by Salone Compass Newspaper.

While EDSA has publicly promised affordable and transparent meter installation fees, the report claims that many customers who pay the official charges experience months-long delays before receiving electricity connections.

In contrast, individuals who reportedly pay higher, unofficial fees are said to receive fast-tracked service, exposing what some sources describe as a full-blown meter syndicate operating within the authority.

The allegations raise serious concerns about corruption, exploitation, revenue leakages, and the collapse of accountability in an institution tasked with serving the public.

Citizens in Sierra Leone are reportedly calling for urgent investigations and decisive action from EDSA management to prevent further erosion of public trust.

The report noted that the situation has left many customers frustrated and wary of paying the official fees, while demanding transparency and fairness in the electricity distribution process.

EDSA has not yet responded officially to the allegations, and it remains unclear what measures, if any, the authority is taking to address the reported irregularities.